Can I return my bead or beads? How about a jewelry item? TOP
Yes! Absolutely! I only want you to be happy with your purchase. A happy customer brings in more happy customers!
If you are unhappy with your purchase feel free to return it within 7 business days for a refund of your purchase price minus shipping and a restocking fee of 2.50/item.
Send me an email letting me know of your intention so I can send you the address to return your purchase to.
If you would like to exchange your purchase for something else feel free to email me with what you would like for your exchange. And VIOLA! It will be done.
What does "A Hot Off the Torch Item" mean? TOP
"A Hot Off the Torch Item" is a bead or bauble that is made to order. In other words, the item won't be made until your order is completed and submitted. The beads or bauble will be made specifically for you.
Can or Do you make your beads to fit Pandora style bracelets? TOP
You Bet!!! I'll be adding the option to the bead boutique for your ordering convenience soon. Until then just send me an email letting me know what you want and we'll go from there.
Do you offer a wholesale discount? TOP
Yes, I do give a discount for bulk bead purchases. On bulk bead orders discounts are as follows:
$300-499 10% off
500-699 15% off
700+ 20% off.
Since I make my beads there is a 2-4 week delay in shipping.
How long will it take for my beads to be made and shipped to me? TOP
Usually beads are made and shipped within 1-3 weeks of your order. Shipping times vary depending on shipping service chosen when you ordered your beads and the location it will be shipped to. In the US shipping times range from 3-10 days from date the item is shipped. Outside of the US shipping times vary greatly from 5-21 days.
Are you the only person making the beads and jewelry? TOP
Yes, I am the artist, creator and distributor.
The one and only Sabrina behind SabrinaDesign.com!
I take pride in my beads and jewelry and want you to enjoy wearing them as much as I enjoyed creating them! And can't wait to make you more!
Do you anneal your beads? TOP
This video will show you why...
And this one too...